General FAQs

We hope these FAQs will help you find what you are looking for. If not, contact us and we will try to solve all your problems 🙂

    About the courses

  • What’s the registration deadline in a course?

    You can register in a course one day before it starts, but we recommend you to do it two weeks in advance in case the time you want is complete.
  • How do you decide on which level will I study?

    If you have never studied Japanese, you will start on a basic level. If you have studied on your own, you’ll probably start on a basic level to lay the foundation. If you have studied with a teacher for a long time, then you’ll have an oral test with one of our teachers to know which is the most appropriate level for you.
  • What happens if there aren’t enough students registered at the group I’m interested in?

    We always try to open the groups you’re interested in, but that’s not always possible. If you want to register in a group and that one can’t be opened because of any reason, we can offer you different options. Some of these are: find another group in a time that is suitable for you or wait until the group you have applied for has opened. The last option and the saddest because we don’t like losing future students, is giving a refund of the money from the reservation.
  • What should I do if I can’t keep up with the class?

    Learning is something that takes time and, to learn Asian languages, we have to manage to forget what we know about our mother tongue and give a chance to these wonderful languages. If that’s the case, we recommend you to talk to the teacher, ask for advice, try some apps at home if you have free time and, most of all, don’t be afraid and enjoy the language. If necessary, we can plan an individual class so that you can see it’s easier than you thought. The most important thing is talking to the staff as soon as this happens so that we can help you.
  • What are the levels for the courses?

    Both for regular courses and exam courses we offer courses from basic to advanced level. Even though these are offered, there has to be a minimum of five students registered to start a course.
  • Can I get into a class after the registration deadline?

    A student can register into a class that has already started but, for that to happen, the student must have the level of the class in that moment and the group must have a vacancy.
  • Can I change the time of my course or switch to another class?

    As a general rule you can’t switch to another class once the course has began.

    If there is another group with the same level, there are free spots and it’s also on another time, then the administration will decide whether you can or cannot be moved to another group as an exception as long as this doesn’t interfere with the normal development of the class.

  • If I can’t attend a class one day, what should I do?

    If you can’t attend a class some day, we recommend you to talk to the staff so that we can speak to the teacher and then they will tell you what they have worked on that day.
  • How many students are there in a class?

    There will never be more than 9 students per class, but there are usually 5 or 6 students per class.
  • Are the teachers native speakers?

    Here at Mitoyo we want you to learn both the language and the culture, so all of our teachers are native speakers and have a wide teaching experience.
  • Is the language taught in Spanish?

    Even though some textbooks may be in English, the teachers will always explain and teach the class in Spanish in order to make sure the students understand the book. Anyway, textbooks use a basic level of English that’s really easy to understand.
  • What kind of material is used in class?

    In order that students get the best of every class, other than the textbook used in class, teachers bring material from some important manuals, online videos and some other type of material of their own.
  • How much does each book cost?

    The books have different prices depending on the level. The Japanese books titled Marugoto have a price between 26€-42€, the books Sogang for Korean have a price between 32€-39€ and the books Hanyu fo Chinese have a price between 32€-37€.
  • Are there homework and exams during the course?

    To assimilate and establish what you learn about the language, teachers will give some homework at the end of every class. Apart from this, each level will have about 2 self-assessments (not exactly considered exams) during the course and an exam at the end of the course.
  • How do I know if I’m ready to change to the next level?

    In the school we do an exam when the students change to the next level. This exam is divided in the following parts: reading, listening, writing and speaking. If you pass this exam, you can relax and be sure that you’re ready to be in the next level.
  • What are the classes like?

    Entertaining, dynamic, funny, enriching.
  • Will I get a certificate at the end of the course?

    The end of a year course means a “resting” time, it’s not necessarily a time in which the students go from one level to another, but it is a time to give out certificates to the students that successfully changed their level throughout the year.
  • How old must the student be to register in a course?

    The student must be at least 12 years old to be in our classes. We currently have no courses available for people under that age, but we are working on it 🙂
  • Do we have class on national and local festivities?

    The days of national and local festivities, teachers will take a rest on their work. Classes that should take place those days won’t be made up because the price of the course includes these festivities.
  • When will I know for sure the day my course begins?

    A week or a week and a half before the beginning of the course. In Mitoyo we want to be sure about the availability of the students so that the times will be adjusted to fit everyone’s interest. Once the group has the attendance of 5 students confirmed, the group will open and the classes will start. It may happen that there aren’t enough students in a group, in this case the beginning date will get postponed by two weeks at the most. If after that time, there’s still not enough students to start the group, we have three solutions: to refund of the amount previously paid, to begin the course with individual classes or to wait until the group you want is ready to be opened.
  • What material do I need for the course?

    Other than the textbook, we recommend that students bring a notebook and a pen so that they can write notes throughout the class. The rest of the material given out by the teacher is included in the registration price.
  • How to catch up before beginning the classes?

    We have created an article in our blog with differents suggestions of webs and apps that will help you catch up if you have either basic, intermediate or advanced level.
  • How many hours per week will I have?

    The amount of hours of class per week depends on the course you choose. There are courses of 2 h, 3 h, 4 h or 10 h per week in the case of the intensive summer course; individual classes with suitable timetables and exam classes. To discover our courses and times, keep surfing our website or contact us.
  • Can a course be opened any time of the year?

    There are different times throughout the year when most of the groups get opened. If you’re late to those starting dates and you want to start soon, we hope you contact us and tell us your availability and the course you’re interested in because we open irregular groups out of date if they have enough people interested in them to create a class and if their levels match.
  • What do I do if I can’t attend my individual class?

    In this case, please contact us as soon as possible and tell us you can’t attend. Individual classes have flexible timetables but there are always limits.

    If you tell us with more than 24 h in advance, there won’t be a problem to change the class and make it up another day*. Otherwise, if you tell us with less than 24 h in advance because of any reason, those individual classes will be considered as taken.

    *In Mitoyo we’ll change the date of the individual classes without any consequence a week in advance for each class. You can’t cancel more than two individual classes within a month less than a week in advance because teachers take out time for the students. Because of that, we ask students to be responsible of the individual classes they want us to prepare from one week to the next.

  • Can I rent textbooks or books?

    Mitoyo is an ecofriendly place so we offer students the chance to rent their textbooks for the course. We own a library where you will find all kind of books in Chinese, Korean and Japanese for rent.
  • Do I have to pay for Wi-Fi?

    In Mitoyo, you’ll have free Wi-Fi.
  • Is there any study room?

    We own a library where you and your colleagues will be able to review everything you’ve learned.
  • Is there anywhere to chill?

    In our library you’ll find some poufs where you can read, chill or watch any series on Netflix.
  • Can I eat somewhere at the academy?

    We don’t have a proper place to eat, anyway, as long as you don’t bother anyone, you can sit on our study room and eat.
  • How long does it take to reply an e-mail?

    There’s no set time because each student is different, but it usually takes, at most, 2 days. If you have sent us an e-mail and we’re taking longer than that, we’re sorry. Please, don’t hesitate to call us, your e-mail may have been sent into the spam file and we might have not noticed.
  • Are there any activities planned?

    In Mitoyo we want you to enjoy the culture and learn from it, that’s why we always try to organize activities, talks and some free workshops for the students. One thing we usually do is have dinner with our Asian and European students so they can get to know each other.
  • Can I go on an exchange program?

    There are several Asian students that contact us because they’re interested in going on an exchange program with our Spanish students. If you’re interested, tell us and we’ll see if there’s any Asian student that wants to partake too.
  • Registration

  • How to register

    Once you have chosen which course you’re interested in, registration is really easy. You have to send us an e-mail with a request to register for the course you’ve chosen. Our team will take note of the time you want to attend and your availability and will ask you to fill in a registration form. Then, you will make the payment for the registration (if you’re a new student) or payment to book a spot (if you’re an old student). Congratulations! You have registered to the course, now you just have to wait until our team confirms your timetable one week before the beginning of the course 🙂
  • What does registration include?

    Registration includes: access and use of all of our facilities and extra material for the classes.
  • When do I pay for the course?*

    The payment is made once the team confirms the group that the student has chosen is going to start.

    *Don’t confuse payment for the course with payment for registration.

  • Can I register in two courses at the same time?

    If you want to, you can register in two courses, but it’s important to be sure about being able to do both of them at the same time and that you can keep up with all the work. However it’s not the first time a student studies two languages at the same time and succeeds.
  • Can I pay on a monthly basis?

    So that no course is cancelled in the middle of the year, we ask to make the payments for complete periods. If the student wants an instalment plan, we want to help as much as possible so the student will be able to attend our courses with no financial concerns, so we offer two options:

    To split the payment in two instalments if the price exceeds 300 €. The first payment of 60 % should be made before the beginning of the course. The second payment of 40 % should be made at the second half of the second month of the course.

  • Do I get my money back if I stop attending the classes?

    If you can’t keep attending our course, we can’t refund your money or postpone the classes because groups are limited. Anyway, if you can’t attend classes because of an external cause, we offer to record the most important parts of the class and send you those videos so you can enjoy them anywhere.